Safety (and Self Preservation) are in the top 5 needs of Humans. When people don’t feel safe, when they don’t trust the environment that they are in – they can’t communicate. Their belief is that I will be harmed if I communicate. Cultures that lack trust, foster sarcasm, retaliate for open/honest debate, or criticize anythingContinue Reading
Category Archives: Communication
Trust is the basis for communication.
When does perception = reality?
You say, “Tomato”. I Say “TomAHto”. You say, “we’re going to change…”. I think, “What do you mean change? I like it the way it is now. I’m used to doing it this way. If you change, it’s going to mean extra work. If you need to change, it means I’m not doing my jobContinue Reading
Ever met a psychic Husky?
Mush! Hike! Gee, Haw. Line out. Pick it up. Whoa. On By. Come. Simple. Direct. Actionable. When it comes to directing the team and leading them toward an actionable result, we cannot mince words, make veiled references, or throw out cloudy innuendoes and hope they get it. I haven’t seen or heard of any HuskyContinue Reading
Has your communication ever led you off a cliff?
Last week we talked about Influence and used the acronym BARK. I think we’ll use that as a segway to talk about the communication culture with the team. It’s almost stereotypical to talk about barking at each other. A tremendous number of organizations have severe communications issues within their teams, as well as, outside theirContinue Reading
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Chris is an amazing speaker! Funny, witty, good at engaging the audience. I, really, enjoyed listening to him and it got me motivated to go back and make changes in our organization to improve its effectiveness - Teri, Custom Dental USA





